Accounts Receivable Clerk
Job Duties and Information:

• Initiates contact with customers to collect past-due balances
• Compiles documents, such as invoices and checks, to substantiate business transactions
• Verifies and posts details of business transactions, such as funds received, and totals accounts to computer spreadsheets and databases
• Computes and records refunds, cost of lost or damaged goods, freight charges, and similar items
• Obtains and mails invoice copies for customers as requested
• Monitors account receivables to ensure that payments are up to date
• Responds to telephone inquiries and ensures proper follow-up
• Researches and processes customer claims on invoice payments, charge backs, returns and bad checks
• Maintains and reviews credit-worthiness on customer accounts and communicates updated status to customers, brokers and sales personnel

Education/Skills/Experience required:

• Basic knowledge of Microsoft Word, Excel, and Outlook. Enterprise Resource Systems (ERP or MPS) experience a major plus, but not required
• Ability to write professional correspondence and speak to customers to represent the company in a positive manner
• Ability to calculate figures such as discounts, interest, commission, percentages, and apply concepts of basic algebra
• Ability to define problems, collect data, establish facts, and draw a valid conclusion is also required